Privacy Policy

Last Updated: September 7th, 2018.

Welcome to MasterMedFacts LLC and mastermedfacts.com Website (“Website”).   The MasterMedFacts, LLC d/b/a MasterMedFacts (“MasterMedFacts”), its subsidiaries and affiliates including Blendon-Miller, or other members of our family of companies value your participation and loyalty. We are committed to the protection of subscriber, customer and community privacy. This Privacy Policy is a commitment to the privacy and protection of your personal information. To better protect your privacy, The MasterMedFacts provides this notice explaining our information practices and the choices you can make about the way your information is collected and used in connection with our The MasterMedFacts service.

By using the Website, you confirm that you accept our Terms and Conditions and our use of Cookies as set out in our Cookies Policy, and that you have read and understood this Privacy Notice.  We may amend this Privacy Notice at any time.  If we make a material change to the way in which we collect, use, and/or disclose your Personal Information, we will post a notice on the Website and/or send an email to users who have provided an email address. Please note that you should always update your personal information to provide us with a current email address.

This page explains our terms of service, which contains important information about your legal rights. When you use MasterMedFacts, you're agreeing to these terms.

All terms not otherwise defined herein shall have the definitions set forth in the Terms and Condition of Service.

This privacy policy (this "Privacy Policy") is effective as of the date set forth above. MasterMedFacts, LLC is committed to honoring the privacy of Our customers and visitors ("You" or "Your"). This Privacy Policy, which is part of Our overall Terms and Condition of Service ("Terms and Conditions of Service"), covers personal information shared through Our website and Our Services, including Personally Identifiable Information and Anonymous Information (the "Personal Information"). "Personally Identifiable Information" or "PII" means information that can be used to identify You as an individual, such as, for example:

  • Your name, organization you work for, education, email address, phone number, billing address, and shipping address;
  • Your MasterMedFacts user ID and password (if applicable);
  • credit card information (if applicable);
  • any account-preference information You provide us; and
  • Your computer's IP address.

"Anonymous Information" means information and data that is not linked to Your Personally Identifiable Information and does not, by itself, permit the identification of an individual.

This Privacy Policy describes how We collect and use the Personal Information You provide on Our website (“Our Site”) and as part of Our Services. It also describes the choices available to You regarding Our use of Your Personal Information and how you can access and update this information. Unless otherwise specifically required by applicable law, by submitting Personal Information through Our Site or as otherwise described in this Privacy Policy, or, even if You are not a customer, by visiting Our Site, You expressly consent to the collection, use and disclosure of Your Personal Information in accordance with this Privacy Policy.

We collect basic client information, including Personal Information, in connection with the performance of the Services. We respect Your privacy, and We assure you that We will maintain and use this information responsibly.

We do not intentionally gather Personal Information from visitors who are under the age of 13. If MasterMedFacts or our Internet Service Providers become aware that a minor or a child under the age of 13 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a child under the age of 13 should email us at: support@mastermedfacts.com

Please note that this Privacy Policy only addresses activities on Our Site and Our servers, and does not govern the collection and use of information by Our merchants, Our partners, or other companies that We do not control, nor by individuals not employed or managed by Us. If You visit a website that We host, mention or link to, another entity may collect Your Personal Information and You should review its privacy policy before providing the site with information.

Our Website domain is registered in India. If you would like information on how to contact us, click Contact Us.   “MasterMedFacts” is the name of our subscription-based service.

1. Data We Collect from You

Account Registration

The registration of an Account requires You to provide certain Personal Information, which shall include but is not limited to, a full legal name, current address, date of birth, phone number, a valid email address and certain other information indicated as required. If You choose Services that require the payment of a fee, You will also be required to submit a credit card/debit card number, expiration date and billing zip code, which information will be kept on file in Our secure servers in order to process Your recurring invoices. In connection with Your account registration, We may also ask for additional personal information, including education and other similar information. We use all such information to provide the Services to You, including to contact You, confirm Your identity and, if applicable, to invoice You.

Transaction Information

If you conduct a financial or other transaction with or on the Website, such as subscribe to MasterMedFacts LLC or order other products/services offered on the Website, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information, credit card and/or other financial information. Even though the collection form may have the look and feel of MasterMedFacts.com, please be aware you will be giving your information to our and your authorized payment processors (such as credit card service processors or Amazon Payments or Apple Pay or Paypal) and to third party Internet Service Providers, and that in some instances the Privacy Policies of those third party Internet Service Providers will govern the collection of your personal information. Please reference the privacy policies available from these pages for any privacy related concerns.

We and/or our Internet Service Providers will use this information to complete the financial or other transaction that you have requested, i.e., to deliver the information, products or other services that you request or purchase, to invoice you, and in a manner consistent with this Privacy Policy. For your protection, financial information is collected and stored through encrypted means.

Our Partners

We collect Personal Information from our partners, which include individuals and businesses that have entered into a partnership agreement with Us. Our partners can include referral partners, developers, technology partners and solution partners. We use all such information to provide the Services to You, including to contact You and confirm Your identity and to improve the Services so that You can better serve Your customers.

Non-Personal Information

At other times, MasterMedFacts may collect information that cannot be used to directly identify you, such as browser type, Dynamic Internet Protocol (IP) address, “click stream” data, and similar non-personally identifiable information.  For example, we may aggregate non-personal information about you and other customers who visit certain areas of our Website. Aggregated information will not contain any information that can be linked directly back to you.

While we take all reasonable steps to protect the privacy of our Website visitors, we cannot promise that the current limitations of our online applications programming will address every browser setting or honor every personal browser preference. In particular, we have not implemented the necessary program changes to honor “Do Not Track” or “DNT” browser signals. As our online applications programming is refined, we will take all reasonable steps to honor such requests in the future. Please return to this Privacy Policy for further updates on this topic.

Further, our online service providers or business partners may implement technologies that allow for the collection of personally identifiable information over time and across Websites. We recommend that you review each privacy policy posted on the Websites that you visit to better understand privacy practices on those Websites.

Electronic Communications

When you open emails from us or engage in SMS or MMS communications, we may log and store such information. We may also keep records of various communications regarding the types of products and services that you indicate are of interest to you via your response to email and text messaging. You will always have the option to opt-out of such communications by clicking an “unsubscribe” link or replying “STOP” to our text messages.

General Browsing

Whether You are a customer of Ours or not, We collect Anonymous Data, including data about Our websites that You visit and how You browse, information about the device, operating system and browser You use, Your network connection, Your IP address and the date/time stamp for Your visit. If You are a customer of Ours, We will also collect data about how and when You access Your Account. We use this information to see which areas are most visited, which helps Us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services and products that Our visitors prefer. We may also use this information to provide You advertising or marketing.

Social Media

Our websites may use social media features, such as the Facebook 'like' button ("Social Media Features"). These features may collect Your IP address and which page You are visiting on Our website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about Your activities on Our website to a profile page of Yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on Our website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

Contests and Sweepstakes

We periodically operate contests and sweepstakes through the Website and messaging services that will require registration or the submission of personal information. With respect to persons age 13 or older, We collect Personal Information required to participate in certain contests, sweepstakes, and/or other giveaways (individually and collectively, "Promotions") that We conduct on social media/networking websites including, but not limited to twitter.com, facebook.com, pinterest.com, instragram.com, and youtube.com (each, a "Social Media Site"), or on Our website. This information may vary but will typically include your first and last name, mailing address (including city, state, zip code and country) and e-mail address. It may also include additional information, such as telephone number, fax number, and information about your interests in and use of various products, programs and services. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes (see the rules of each contest for details about how your personal information will be used, including postings to the Website). We will use any such Personal Information to contact You regarding Your interest in, or experience with, the Services, as well as for marketing purposes.

Surveys and Games

From time-to-time we may request personally identifiable information from you in conjunction with a survey or games, such as quizzes. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Website. At times, you may have to register to vote or to take part in a survey. When you register to play games on our Website, you may be asked to provide personally identifiable information.

Other

From telephone users, We collect your phone number and call audio. From chat support users, we collect PII as well as information about the device and browser You use, Your network connection and Your IP address. From forum users, we collect certain PII, including Your name, email address and website URL. We use all of this information to provide to You the Services, to enhance Our Services and answer any questions You may have.

2. Use of Personal Information

Our Use

As described above, We will use Personal Information to perform the Services, including to facilitate the creation of and secure Your account on our network and identify You as a user in Our system. We will also use Personal Information to contact You regarding Your interest in, or experience with, the Services, to provide You with support and to improve the quality of Our Site and Services. We may also use Personal Information for marketing purposes. For example, We may use information that You provide to contact You or send to You information regarding Us or our partners. We use Personal Information that You provide to Us or that is collected from partners to conduct automated decision making, including to assist us in screening merchant accounts for risk or fraud concerns.

We will not use or disclose any such PII, except:

  • as necessary to provide the Services to You;
  • in the aggregate with other information in such a way so that Your identity cannot reasonably be determined (for example, statistical compilations);
  • as required by law, or based on our good faith belief that it is necessary to conform or comply with the law;
  • to outside auditors who have agreed to keep the information confidential;
  • to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale or disposition of all or a portion of Our assets;
  • as necessary to enforce Our Terms of Service;
  • as necessary to protect Our rights, safety, or property, Our users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction; and
  • as otherwise described in this Privacy Policy or to which You have consented.

We do not sell, rent or trade Your Personal Information to third parties.

Third Parties

If You purchase, use or specifically express interest in a product or service of one of Our partners, We may share Personal Information about You with such partner.

We use third party payment processors to assist Us in processing and share with them Your PII payment information securely. Such third party processors’ use of Your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy.

We may use other third parties to help Us provide services and marketing to You, such as shipping or fulfilling orders, processing payments, monitoring site activity, identifying and preventing fraud, conducting quality assurance and testing, providing support, conducting surveys, and administering e-mails, and share with them Your Personal Information solely for those purposes.

If We share any Personal Information with any of these third parties, We will require that such information be used only to provide the services requested by Us and be maintained by them in strictest confidence.

We do not control the use by third parties of Your Personal Information that We collect, and its use by them will be in accordance with their own privacy policies. However, We will ensure that they are bound by agreements with us that include non-disclosure and certain data protection provisions. If you do not wish for Your Personal Information to be shared in this manner, You may opt not to purchase or use these third party services or to specifically express interest in Our partners products or services.

We will always ask for Your consent before sharing Your Personal Information with Third Parties for purposes other than those described herein.

3. Cookies and Tracking Technology

We may use any number of tools to collect information about you, your computer access points, and the web browser that you use to connect to our Website. We use cookies, pixel tags, and/or other similar technologies to collect visitor information. A cookie is a small amount of data or pieces of text, which may include a unique identifier, and is typically sent to and stored on Your browser or device. Cookies are generally by websites to improve the browsing experience of a user. They typically enable websites to remember preferences and understand how people navigate or use a website, and can be used to provide a user with more relevant marketing and advertising..

In the course of serving advertisements to this website, our third-party ad-servers (including Google) may place or recognize a unique cookie on your browser. User interaction with ads and ad-views across the Google Display Network, Double Click for Advertisers and/or other display advertising networks are reported in conjunction with activity on this site. Information about your visit to this website, such as number of times you have viewed and/or clicked for an ad (but not your name, address or other personal information), is used for internal and advertising optimization only.

MasterMedFacts may also collect additional information from your web browser each time you visit our Website. We may collect information on the pages that you visit, the promotions or advertisements that you click on, the courses you watch, and other actions that you take while using our Website. This information may include your IP address, the type of browser, the time that your browser was used to access our Website, and the referring Website address.

Our Internet Service Providers (defined below) and supporting service platform providers may also use other standard web-based technologies to analyze your movements while accessing our Website. The technologies may include analytic solutions, web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet service provider’s server logs, and may be available for extended periods of time.

Our Services

We use cookies to provide a better experience for Our users by allowing Us to analyze how the Services are being accessed and used. For example, cookies enable Us to recognize Your device and make Our sites more responsive to Your needs by delivering a better and more personalized experience to You. In addition, cookies are used by Us to help track your clicks as you go through the pages within any of Our websites, which allows Us to track performance and improve Our Site and Services.

We also use cookies to help Us verify Your Account and device for authentication purposes and to determine when You are logged in. This enables You to avoid re-entering information upon every new visit to Our Site and to help prevent fraudulent use of credentials.

Similarly, We use cookies to enhance Our Services for Our customers. For example, We use cookies in connection with the operation of the shopping cart for Your Site to authenticate Your customers, provide Your customers with a personalized experience by remembering their preferences and to help keep track of support requests.

Third Parties

Third parties that have content embedded on Our Site such as a social feature may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific website from a certain IP address. Third parties cannot collect any other personally identifiable information from Our websites unless You provide it to them directly. Any third party cookie usage is governed by the policy of the third party placing the cookie.

Our Advertising

We partner with third party publishers, advertisers and other service providers to manage Our ads on other websites. These third parties may send cookies to Your browser or device to gather information about Your activities on Our Site and other sites that You visit. This information is then used to manage Our ads. For example, if You visit Our Site, You may see a MasterMedFacts ad when You visit another website or use a social media platform.

Third Party Tags

We use and manage third party tags on Our Site. Third party tags may take the form of pixels or tracking snippets. This means that no cookies are used and no personal data is collected. We use Google Tag Manager to manage our third party tag usage. We use tracking snippets to capture data from your browser, make requests to a third party partner or set cookies on your device to store data. This may cause other tags to be activated that may, for their part, collect data and set cookies under certain circumstances. Google Tag Manager does not access or store this data.

Tracking

We may also use web beacons, tracking technology and other automated tracking methods on Our Site, in mobile applications and communications with You and in Our products and services, to track and measure performance and engagement on Our Site and Services and Our ads.

Opting Out

If You prefer not to accept cookies, You can set Your browser to either completely disallow cookies or have a browser alert You when a site is using a cookie. The exact method of disabling cookies varies depending on the browser You are using; please consult the Help option in Your browser for specific directions. Please note that if You reject or block all cookies in Your browser settings, You will not be able to take full advantage of Our services as some cookies are necessary for the site to function properly. For more information about cookies, visit: http://www.allaboutcookies.org. Other companies' uses of their cookies are subject to their own privacy policies, not this one. Please visit http://www.networkadvertising.org/optout_nonppii.asp in order to learn more about the information collection practices and "opt-out" procedures of third-party ad servers we may use.

We have implemented and use Display Advertising to allow for Google Analytics Remarketing. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google Ads Settings can also use the Google Analytics opt-out browser plug-in to prevent their data from being collected and used by Google Analytics.

You can opt out of targeted ads served via specific third party vendors by visiting the Digital Advertising Alliance’s Opt-Out page and the Network Advertising Initiative’s Opt-Out page. If You are a resident of the European Union, please see here.

You may deactivate Google Tag Manager with the help of a browser add-on if you do not want this website analysis.

There is no industry standard or understanding about how to respond to “Do Not Track” (“DNT”) signals. Therefore, unless otherwise required by law, We do not alter our data collection and usage practices when We detect DNT signals from Your browser.

4. Third-Party Apps

Our Services allow You to connect Your stores with third party applications to alter or provide new functionalities or add services. We are not responsible for and have no control over how these applications collect, use or share Your Personal Information. Use of these third party applications is not subject to Our Privacy Policy and their use will be in accordance with their own privacy policies.

5. Use of Forums / Discussion Boards

None of the information contained on Our website is medical, legal, business, or other advice or opinion. Any opinion expressed via this service is that of its author. Users are reminded that postings are automatic, instantaneous, and are not pre-reviewed. Additional facts and information on legal or other developments may affect the subjects discussed. Confidential information should not be discussed. We assume no responsibility for the content or consequences, direct or indirect, of communications by users. The Website may make chat rooms, forums, commenting and message boards available to you and other users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. In addition, when you post a comment, the user name with which you registered for the Website and your current location may be made publicly available on the Website. By using the commenting features of the Website, you acknowledge that your user name and location information will be disclosed. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of your personal information from our blog or community forum, contact us at: support@mastermedfacts.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

6. Security

If You provide to Us, or We otherwise collect, Personal Information, either directly or through a partner, We will take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction. We follow industry standards on information security management to safeguard sensitive information. MasterMedFacts makes reasonable efforts to ensure that our Internet Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Only our authorized personnel and our Internet Service Providers who perform legitimate business functions for MasterMedFacts are authorized to access your personal information.

Notwithstanding our efforts, the Internet and online services have inherent security risks. MasterMedFacts cannot promise, and you should not expect, that your personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose your personal information or any username or password that you are required to use to access services on this Website or online service

7. Retention

We will retain Your Personal Information for as long as Your Account is active or for as long as needed to provide You or our users with the Services. We also retain Your Personal Information for legitimate business purposes and to comply with the law. The precise periods for which We retain Your Personal Information vary depending on the nature of the information or why We need it.

We collect and retain indefinitely anonymous or anonymized information, such as website visits, in order to improve our Services.

If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@mastermedfacts.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements

8. Residents of the European Economic Area

Our operations are located primarily in India. If You are located in the European Economic Area (the “EEA”), Your Personal Information will be transferred out of the EEA to India and the United States. Residents of the EEA have certain rights under European law with respect to Your personal data [General Data Protection Regulation (GDPR)], including the right to request access to, correct, amend, delete or limit the use of Your personal data. If You are a resident of the EEA and Our customer or partner or a User of Our Site and You wish to exercise these rights, please contact us by emailing support@mastermedfacts.com.

If You are a resident of the EEA, We note that We are generally processing Your information in order to fulfill our obligations under contracts We have with You (including our Terms of Service), or otherwise to pursue our legitimate business interests as described in this Privacy Policy, unless We are required by law to obtain Your consent for a particular processing operation.

9. Privacy Shield

Our operations are located primarily in India. By providing us with your Personal Information, you consent to our use of it in accordance with MasterMedFacts Privacy Policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law. If You provide information to us, the information will be transferred out of the European Union (“EU”) and Switzerland to the India and United States. We comply with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce (the “Privacy Shield”) regarding the collection, use and retention of personal information transferred from the EU to the United States (“EU Personal Data”). To learn more about the Privacy Shield program, please visit http://www.privacyshield.gov.

The Privacy Shield Principles set forth Our accountability for EU Personal Data that We receive under the Privacy Shield and subsequently transfer to a third party. As described in this Privacy Policy, We may use third parties to process data on our behalf. We remain liable if they do so in a manner inconsistent with the Privacy Shield Principles and We are responsible for the event giving rise to the damage.

We encourage You to contact Us should you have a Privacy Shield-related complaint. We will respond within 45 days. If We fail to respond within that time, or if Our response does not address Your concern, You may contact the International Centre for Dispute Resolution, the International division of the American Arbitration Association. Please visit http://go.adr.org/privacyshield.html for additional information and to file a complaint. Under certain conditions, more fully described on the Privacy Shield website, You may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

We may be required to disclose personal information in response to lawful requests by public authorities, including to meet the national security or law enforcement requirements.

Your California Privacy Rights: Other than as is stated by this Privacy Policy, the MasterMedFacts will not share any personal information about you with outside third-parties for their direct marketing purposes to the extent prohibited by California law, unless you agree otherwise as authorized by your prior written consent.

California residents have the right to request information from MasterMedFacts regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an e-mail request at: support@mastermedfacts.com, and receive the following information:

A. The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, if any

B. The names and addresses of the third parties who received information for their direct marketing purposes; and

C. Examples of the products and services subject to the third-parties’ direct marketing programs, if the nature of the third parties’ business cannot be determined from their names.

10. Choices Regarding Your Personal Information

We understand that and value Your rights over Your Personal Information. We have taken steps to allow You to access, correct, amend, delete or port Your Personal Information and give You choices regarding the collection, use and sharing of Your Personal Information. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of Our marketing emails. If You are Our customer or a partner, You can update many types of Personal Information directly within Your Account settings. If You are unable to change Your Personal Information within Your Account settings, or if You are concerned about data collected as You visit Our Site, please contact us at support@mastermefacts.com. If You are a customer of Our customers and wish to exercise these rights with respect to their sites hosted by Us, please contact Our customer directly. Please understand that if You delete or limit the use of Your Personal Information, the Services may not function properly or certain Services may not be available.

11. Prior Versions

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at support@mastermedfacts.com. If elements of our Privacy Policy change, We will post the updated Privacy Policy on this website. If You are concerned about how your Personal Information is used, please visit Our site often for this and other important announcements about MasterMedFacts.com.

We believe in providing a safe and secure shopping experience for all of our clients. We provide stringent and effective security measures on our website. It is our policy to never send private information, such as your credit card number, via e-mail, IM, chat or other unsecured means. In fact, this is a practice We recommend you adopt in all of Your Internet activities.

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